We offer a 30-day money-back guarantee on item(s) that are in an unused pristine condition and in the original packaging.
Please ship your return/exchange in a padded envelope or box. We recommend shipping back in a method that can be tracked and/or insured. We are unable to provide an exchange or issue a refund on merchandise that we did not receive. It is not necessary to send back gift boxes or catalogs.
Please note: Discontinued, retired, sale, clearance and customized items are not eligible for return.
Returns & Exchanges Form:
Print and fill out the return/exchange form to send back with your merchandise.
Returns & Exchanges Terms:
- Please allow up to 6 weeks to process from the time postage tracking shows delivered to the Return/Exchange Dept.
- Approved exchanges will ship back to you in the method selected on the Exchange form.
- Approved returns will be refunded to the original payment method, minus shipping expenses.
Repair Form: Please print and fill out the repair form and send in with your merchandise.